Top 10 Effective Ways to Tackle Negative Feedback

Pay close attention to what the person is saying and avoid interrupting. This will show that you value their opinion.

Listen actively

Clarify any misunderstandings by asking questions and seeking more information.

Ask questions

Validate the person's feelings and show that you understand their perspective.

Acknowledge the feedback

Responding in a calm and professional manner will help defuse any tension and improve the conversation.

Stay calm

If the feedback is valid, accept responsibility for your actions and apologize if necessary.

Take responsibility

Use the feedback as an opportunity to grow and improve.

Look for opportunities for growth

Be open to the possibility that the feedback may have some truth to it and consider it objectively.

Keep an open mind

If the feedback is constructive, suggest a solution to the problem.

Offer a solution

Follow up with the person to show that you value their feedback and are taking it seriously.

Follow up

Take the feedback and use it to make positive changes in your behavior or approach.

Use the feedback to improve